+5 votes
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How to fix infinite screen loading on Fortnite

in PlayStation by (405k points)
reopened | 36 views

1 Answer

+3 votes
Best answer

Check if the servers are down
restart Fortnite
Check your network at home
Reinstall  Fortnite
Wait for the error to be fixed or submit a support ticket from Epic

As soon as a new content update arrives, old and new Fortnite players  return to try out everything Epic Games brought to the game with the latest update. Especially at the start of new seasons, the number of players which can weigh down the servers and cause related errors that prevent them from playing Fortnite ..

Getting stuck at the login screen is a common bug which is usually related to down servers due to the large number of players arriving. Although the error appears to PC gamers more often, there have also been other instances where the error has appeared to console gamers as well.

Since being stuck on the login screen is a bug that usually happens due to general server issues that are caused on Epic's side, you will have to wait in most cases. It can also happen due to connectivity issues that may appear on your end, which can be improved by applying the fixes from our list..

Here's how to fix the stuck error on the Fortnite login screen .

Check if the servers are down

The servers don't go down that often, but when they do, players start having connection errors that prevent them from entering  Fortnite . Checking whether the servers are down or not will be essential so as not to end up wasting your time trying to correct an error that you cannot have an impact on..

Epic's official server status tracker should be your first destination to check if Fortnite's servers  are  having issues. Although the website will be updated in the majority of cases, there may also be situations where it cannot update when a server related error develops. While the community is faster than the tracker at reporting general server errors, Fortnite developers  typically  respond to fans through the game's status social media account.

Community hubs like Reddit can also be good resources to check out as players will usually be the first to react to an error related to a server like  Offline Fortnite Server  . Downdetector can be another alternative in terms of checking server status as the website also depends on user feedback.

restart Fortnite

It is still possible to get stuck on the login screen even when the servers are online. Chances are you will be unlucky on your first try, and a simple restart may be all it takes to get back to Fortnite .

Relaunching the game will give you a second chance to connect to the Fortnite servers . If you successfully log into Fortnite after relaunching it, it could mean you ran into an overloaded server on your first try, meaning it was probably a one-time only thing.

Check your network at home

Your provider may have a hard time meeting demand during busy hours when many people in your area are using the internet. Provider related issues can also cause this server offline error.

Restarting your modem will allow you to potentially correct provider issues. By restarting your mode, you could do the same for your gaming device to check everything.

Changing the DNS can also be beneficial before relaunching the model, because a faulty DNS server can be responsible for an error like the one of the offline server which then appears. Most players use the default DNS servers assigned by the provider, and a failed DNS server can cause connection errors.

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Screengrab via Windows
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Screengrab via Windows
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Screengrab via Windows
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Screengrab via Windows
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Screengrab via Windows

The most effective way to check your connection at home is to try a completely different one. Although this was difficult to do for a while as you needed to swap places, it is possible to simply use mobile data by activating the tethering feature on your laptop.

The most efficient way to troubleshoot your home connection will be by trying out a completely different one. Though this used to be quite hard to achieve since you'd need to switch places, you can simply use your phone's cellular data by turning on the hotspot feature of your phone.

Reinstall  Fortnite

The above methods cover all the bases in terms of connection bugs or errors. If none of them work, it's possible to try reinstalling Fortnite  just to make sure you don't have corrupted files that make your experience worse.

If you started to get stuck on the login screen after moving your files or installing a new storage device, you should benefit from reinstalling the game. When all the files are new, there is little chance that you will have PC related bugs.

Wait for the error to be fixed or submit a support ticket from Epic

If everything you tried couldn't fix the bug, chances are something is wrong with the servers and we'll have to wait for a fix from Epic. Players who don't want to waste time without playing Fortnite can use that time to learn more about the game. Taking the time to learn more Fortnite tips  will benefit you more than just playing and when the servers are available, the new tricks you learned can be tested.

In cases where this is taking too long, it is possible to send a support ticket to Epic. Mention any steps you tried to correct the bug and give screenshots in your tickets. A developer on the support side should look at your case within a few days and come up with a plan to resolve the bug. It will be possible to get a list of additional remedial methods or Epic might introduce a slight patch if too many players report the same bug.


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