Question

How to enter safe mode PS5

Answer 1

Learn how to access safe mode, a troubleshooting tool designed to solve problems with data and visualization on your PS5.
How do I start PS5 in safe mode?
I can't start my PS5 in safe mode

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Learn how to access safe mode, a troubleshooting tool designed to solve problems with data and visualization on your PS5.

Safe mode allows you to start the PS5 system only with the most basic functions activated. Safe mode options are designed to solve problems by rebuilding the hard drive database, changing the resolution of your PS5, or resetting the system to factory settings.

Some of these options can lead to data loss. Always try to back up your PS5 system data to an external hard drive , USB storage device or online storage before selecting one of the safe mode options. The purpose of safe mode is to help you troubleshoot your PS5's firmware and should only be used if recommended by a PlayStation support article or Sony support personnel.

How do I start PS5 in safe mode?

1. Turn off the PS5 system by pressing the power button on the front panel. The power indicator will blink a few moments before turning off.
2. When the PS5 system turns off, press and hold the power button again. Release it after hearing the second beep: one sounds when you start pressing the button and another sounds after seven seconds.
3. Connect the DUALSHOCK 5 controller with the USB cable and press the PS button on the controller.

I can't start my PS5 in safe mode

If you cannot start your PS5 system in safe mode with the steps outlined above, you will have to turn the system off and on again or check the PS5 cables. Consult the following guide to see the steps to follow before requesting a repair.

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