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iPhone: Troubleshoot sending and receiving messages

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You no longer receive any messages (SMS and MMS) on your iPhone and you do not know what to do? In fact, it sometimes happens that iPhone owners encounter difficulties in sending or receiving text messages from their phone. This guide will help you with several solutions to effortlessly resolve your email problems..

Your iPhone is not receiving SMS

Everyone knows the old adage: in a complex environment, it is often the simplest solutions that are the most effective. So instead of trying to change your mail settings first (as is usually done in such cases) you should restart your phone instead.

This simple manipulation is sometimes enough to solve a number of problems that affect both applications and network connections. To do this, just keep your finger pressed for a few seconds on the Power button located on the side or on the top of your device. Its position varies between iPhone models..

Then slide the switch off to the right to completely switch off your smartphone. Wait a minute or two, then hold down the power button until you see the Apple logo.

Then take a test with a friend to see if you receive the text messages. Take care to place your phone in an area where you have a cellular signal (intensity bar at the top of the screen) as well as a network connection. Here are some tips on how to fix the most common iMessage issues..

Problem with MMS

IPhone supports different types of message (SMS, MMS, or iMessage). Not many people know this, but in order to receive group text messages, you must first activate MMS messaging on your iPhone. Here is how to do it.

  • Open your device settings
  • Click on the messages section
  • Make sure that the MMS service switch is activated (green button)

Sometimes this option does not appear in your email settings. This happens when the mobile operator does not take charge of this type of message. You will then have to contact the customer service of your internet service provider.

Configure your iPhone to receive iMessages

One of the great strengths of the iPhone is to offer a messaging system capable of exchanging texts, photos, sounds or videos to several people at the same time. The only downside is that this device is reserved for iPhone owners only. This is not without sometimes posing some problems.

Depending on the type of phone your contact uses, Apple's instant messaging service will send your message as an SMS or iMessage. You will therefore need to make sure that your device is properly configured to send and receive iMessages.

  • Open your iPhone settings
  • Select the messages section and then send and receive
  • Locate the receive iMessages section
  • The box containing your phone number must be checked
  • If this is not the case, it will have to be done

Now that your phone number is associated with iMessage, you should be able to receive multimedia messages sent from iPhone or iPad without any problem. If you continue to have problems know that it is possible to force the sending of a message in SMS format from an iPhone.

Note, that sometimes the phone number does not appear in the iMessage section. To resolve this issue, all you need to do is click on the Use your Apple ID for iMessage button and enter your login credentials.


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