Question

eBay via the - this is how you can contact customer service

Answer 1

Automated eBay Help Options
Call the eBay hotline

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Would you like to contact eBay customer service? We'll show you the different options here..

Image: <span> Shutterstock / Anton Gvozdikov </span>

If you have problems buying or selling on eBay, or any other question, you can always contact customer service. In the following, we will show you how to reach eBay.

• Automated e-bay help options
• Call the eBay hotline

Automated eBay Help Options

The interactive web system is recommended by eBay for customer service. This can be easily accessed by scrolling down on any eBay website and clicking Help . You will then be directed to the online customer support page. There you will find several options that will fit your problem. You will then be given information on the topic and what to do if there is a problem.

You can find a solution to your problem on the eBay Help Center.

Call the eBay hotline

Also on the " Help " page you will find the option to call eBay customer service. Before you call, you need to select the right topic for your problem : Selling, Buying, eBay Account, Shipping & Tracking, Returns & Refunds, and Fees & Invoices. You may need to choose a more specific topic after making your selection..

If you would like to contact eBay customer service by phone, you just have to select the right topic for your problem.

You can then start the call and also receive a one-time access code . You need this in order to provide the eBay customer service employee with the appropriate information. Also make sure that you are in your customer account during the call and that you have all the necessary information at hand, such as dates and article numbers.

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