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Troubleshoot ringing problems on an iPhone

in Messages & Calls by (551k points)
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Your phone stubbornly refuses to ring
Disable do not disturb mode
Your iPhone is connected to a Bluetooth audio device

image

Does your iPhone stop ringing when receiving a call? This problem is rarely linked to a hardware failure but more to a configuration error. In this guide we will go over some techniques to solve the problems of operation of the ringtone of an iPhone..

Your phone stubbornly refuses to ring

Are your notifications full of missed calls? No doubt, the ringtone on your smartphone should no longer work. If that can reassure you, this is a problem that many iPhone owners encounter.

There are several causes that could explain this failure. In most cases, this is a configuration problem. Start by checking the notification settings on your iPhone, it is very likely that you have activated the silent mode on your phone by mistake..

  • Take your iPhone
  • Then check the ring mode switch placed on the edge of the device
  • When the button reveals the orange color, it indicates that the silent mode is activated
  • Flip the switch to return to ringing mode
  • Then open your iPhone settings
  • Select the sounds section
  • Adjust with the slider the volume of the ringtone of your iPhone

Note that you can also install a new ringtone on your iPhone. You can for example take an extract from one of your favorite songs and transform it into a ringtone. Whether in transport or on the street, it is particularly annoying to have the same ringtone as everyone else.

Also remember to restart your phone. Often the simplest tricks are the most effective. A reboot may help you resolve your ringing problems. Otherwise, I invite you to read the other tips..

Disable do not disturb mode

You no longer receive any sound notification (SMS, email, incoming calls, Facebook, Twitter, etc.). Do not look any further. There is a good chance that the do not disturb mode was activated on your phone by mistake.

The latter is configured to activate automatically at certain times of the day (usually in the evening and at night). Check if a moon icon is not displayed at the top of the screen in the status bar. On iPhones without a home button (borderless screen), the do not disturb icon is in the control center. To open it, just slide your finger down from the upper right corner of the screen.

  • Open your phone settings
  • Select do not disturb option
  • Tap the switch at the top of the window to turn off automatic shutdown of call notifications

You can also perform this operation from the control center. To do this, simply place your finger on the moon symbol to deactivate this feature. Please note that you may now be disturbed by notifications at night.

Your iPhone is connected to a Bluetooth audio device

Are you sure you have not forgotten to disconnect your iPhone from a Bluetooth accessory (headset, portable speaker)? Make sure that your calls are not automatically transferred to one of its devices. To do this, simply deactivate the Bluetooth function of your iPhone

  • Open your iPhone settings
  • Click on the Bluetooth section
  • Press the switch to turn off the wireless connection

If none of the proposed solutions work, check one last time that the airplane mode is not activated. Then go to the settings to see if one of your correspondents has not been blacklisted by mistake in the telephone section.


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