+5 votes
2.7k views
A few months ago this error appeared for a Windows 10 update:

***************

There have been problems installing some updates, we'll try again later. If you still see this message and want to search the web or contact the technical support service for more information, this can be helpful:

• Cumulative update for Windows 10 Version 1607 for x64-based systems (KB3206632)

***************

Whenever I turned on my laptop, Windows Update tried to install this update, this error always appeared. Now I do not see this, but I did see a similar error with the update KB3213986, trying to install it repeatedly but with the same result that there was an error and with the option to retry. Currently I see 2 updates with error, I copy them below:

*****************

There have been problems installing some updates, we'll try again later. If you still see this message and want to search the web or contact the technical support service for more information, this can be helpful:

• Cumulative update for Windows 10 Version 1607 for x64-based systems (KB3213986) - Error 0x8e5e03fb
• Update for Windows 10 Version 1607 for x64-based systems (KB3211320) - Error 0x8e5e03fb

******************

This already has me quite upset, since when trying to update my laptop overheats, now I realized that I can not update the Nvidia driver either, apparently because the Windows Update updates are pending. My laptop is a HP ENVY 15-q002la Notebook PC, 12 GB of RAM, 2 GB of Nvidia video, Intel Core I7 processor, which I initially bought with Windows 8.1 but was upgraded to Windows 10.

I will be very grateful if you can solve my problem.

in Windows 10 by (552k points)
reopened by | 2.7k views

2 Answers

+3 votes
Best answer

Method 1: Disconnect the removable media from the computer . 

You have to unplug all removable media computer, such as removable disks (Blu-ray, DVD, CD), memory cards (CompactFlash card, Secure Digital card, Memory Stick) and USB flash drives, except mouse and keyboard 

These means Removable files can cause this problem during the Windows update. 
Restart the computer in Clean Start.

Method 2: Perform clean start

Placing the system in clean startup state will help identify if third-party applications or startup items are causing the problem. It is necessary to follow the steps of the following article to perform a clean start

How to perform a clean boot in Windows

See the steps in Windows 8.1, as they apply to Windows 10. 
Note: See "How to restart the computer so that it starts normally after troubleshooting clean-boot" to reset the computer to start normal after The solution of problems.

Method 3:

Check Windows updates (including optional updates). 
On the Start screen, type Windows Update. 
Select Check for updates. 
Download and install the latest Windows updates. 
See also: https://support.microsoft.com/en-us/kb/3074686
Let us know if you need more help. We will be happy to help you more.


by (552k points)
+4 votes

Solution 5: Reset Windows Update components

Solution 5: Reset Windows Update components


 

We recommend using this tool for various PC problems .

This tool fixes common computer errors, protects you against file loss, malware, hardware failure and optimizes your PC for maximum performance. Quickly fix PC issues and prevent others from using this software:

download

  1. Download this PC repair tool .
  2. Click Start Scan to locate Windows problems that could cause PC problems.
  3. Click Repair All to resolve any issues.


 

Disclaimer: This solution contains steps that are part of changing the registry. Please note that serious problems can occur if you do it wrong. Make sure you follow these steps correctly and carefully. Back up the registry before you change it, and then restore it if a problem occurs.

  • Right click start
  • Choose Command Prompt (Admin)

,

  • Click Yes when asked for permissions
  • Stop the BITS, Cryptographic, MSI Installer, and Windows Update Services by typing the following commands at a command prompt:
  • Net stop wuauserv (14)
  • net stop cryptSvc (14)
  • Net stop bits
  • net stop msiserver
  • Press Enter after each command you enter
  • Rename the SoftwareDistribution folder and Catroot2 folder by typing the following commands at the command prompt and pressing Enter after each command:
  • ren C: WindowsSoftwareSales SoftwareSales.old
  • ren C: WindowsSystem32catroot2 Catroot2.old
  • Restart BITS, Cryptographic, MSI Installer, and Windows Update Services by typing the following commands at the command prompt:
    • Net stop wuauserv (14)
    • net stop cryptSvc (14)
    • Net stop bits
    • net stop msiserver
  • Type Exit at the prompt to close it

Try running Windows Updates again to see if the problem is resolved.


by (552k points)

Related questions

+3 votes
1 answer
asked May 23, 2019 in Windows 10 by backtothefuture (552k points) | 1.2k views
+5 votes
1 answer
asked May 23, 2019 in Windows 10 by backtothefuture (552k points) | 361 views
+5 votes
1 answer
asked May 23, 2019 in Windows 10 by backtothefuture (552k points) | 924 views
+4 votes
0 answers
asked May 23, 2019 in Windows 10 by backtothefuture (552k points) | 260 views
+3 votes
2 answers
asked May 23, 2019 in Windows 10 by backtothefuture (552k points) | 481 views
Sponsored articles cost $40 per post. You can contact us via Feedback

Most popular questions within the last 30 days

10,659 questions
10,791 answers
510 comments
3 users