Question

Terminate Strato - that's how it's done

Answer 1

How to cancel at Strato

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Regardless of whether it is WordPress hosting or a website builder, the contract with Strato can easily be terminated..

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With the Internet service provider Strato, for example, you can host your own website, run your own web shop and even set up a server. This goes through numerous contract offers that you can freely choose according to your needs. But if you no longer want to use Strato, you can cancel it quickly.

How to cancel at Strato

The contract period with Strato is usually 12 months. You can terminate your contract at any time, but with a notice period of one month before the end of the contract period. If you do not meet this deadline, your contract will automatically run for another year and you will continue to pay the price for the services you have booked. You can simply cancel your subscription online, so a letter of cancellation is not required.

1. Open the page for customer login at Strato: https://www.strato.de/apps/CustomerService#/skl . There you log in.
2. Then select the menu item "Change contract " on the left and then click on " Termination and cancellation ".
3. You will then see orders that you have placed with your customer account. Simply select the desired order here and you will then see the domains and additional items contained in the package.
4. You can now either select " Cancel / cancel entire package " or click on " Cancel " after an additional service to end only this.
5. Then select a reason for your cancellation and enter your password to confirm .
6. If you then click on " Complete cancellation ", this will be recorded and you will receive a message stating the deadline for this.

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