If you have a Google business profile, you can respond to reviews of your business..
Google user reviews can be immensely helpful for small business owners. If you have a business, shop, or restaurant of your own, customer reviews can show you where you can do well and where you can improve. You can also use the reviews to get in touch with your customers and solve any problems. Read on to find out how to respond to Google reviews.
In your company profile, you can easily reply to reviews that have been left for your company. Note, however, that this is only possible once you have verified your company:
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