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Outlook folder disappeared - what to do?

in Office by (552k points)
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1 Answer

+3 votes
Best answer

Find folder in inbox
Recover deleted folders from the trash
1st step:
2nd step:
Repair Outlook
1st step:
2nd step:
3rd step:
4th step:
quick start Guide

Are you missing a folder in Outlook? We'll help you find it again..

image image

In Microsoft Outlook you can organize your e-mails in folders and sub-folders. You can also drag folders to other folders or delete them entirely. However, if a folder disappears for no reason, it is annoying.

Find folder in inbox

It is possible that you accidentally deleted or moved an Outlook folder using a keyboard shortcut. If this happens to you and you can't find the folder at first sight, don't panic. Browse other folders and subfolders to see if the folder has been moved to an unexpected location.

You can also use Outlook's search tool to look for an email that is in the disappeared folder. In Outlook's search box, enter something that's in the subject or body of an email and see if it shows your email and the missing folder..

Recover deleted folders from the trash

A folder may have been deleted without your knowledge. If you find that a folder is missing, you can search for the folder in the Outlook Recycle Bin.

1st step:

image
Open the " Deleted " folder by clicking the arrow in front of it. Find the missing folder in it, right-click it, then choose Move Folder .

2nd step:

image
Now select the folder to which you want to move the retrieved folder. Then click " OK " and the folder is back in place.

Repair Outlook

If Outlook does not sync properly, folders that you created on the server may not appear in your desktop application. If your account doesn't sync, there is a built-in repair tool. Follow our step-by-step instructions or take a look at the brief instructions ..

1st step:

image
Close Outlook, then right-click the " Start " button in the lower left. Then select " Apps and Features ".

2nd step:

image
Now search for Microsoft Outlook or Microsoft Office 365 Business (depending on which version you have installed) and click on it. Then click on " Change ".

3rd step:

image
Now select the " Quick Repair " option and then click " Repair " to start the repair.

4th step:

image
After the process is complete, click " Close ". After that, start Outlook and check if the missing folder has come up.

quick start Guide

  1. Close Outlook. Then click the Windows icon in the lower left and select " Apps and Features ".
  2. Now search for Microsoft Office 365 Business or Microsoft Outlook , click on it and select " Change ".
  3. Now select " Quick Repair " and click on " Repair ". After the repair, click " Close ". Then open Outlook and check if the folder has now popped up.

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