Sometimes another provider is simply better - be it in terms of price or the services offered. Regardless of why you want to terminate your landline contract with Vodafone: In the following you can read how it works.
How can I cancel my Vodafone contract?
The easiest way to cancel your landline connection is probably via the Internet. Vodafone has set up its own website for terminating your Vodafone contract . There you can find out more about a landline termination. Log in with your access data and click through.
You can terminate your contract via the Vodafone help page. In the terms and conditions, Vodafone states that termination must be in writing . In addition to online cancellation, cancellation via letter, fax or email is also possible. The safest thing to do is to send a letter of termination as registered mail. In this way, you can also ensure whether and when your notice of termination has reached Vodafone. This is particularly important with regard to notice periods..
When ordering your telephone contract, you often had the option of concluding a mobile phone contract directly. This must be canceled separately from the landline network. To cancel your Vodafone mobile phone contract, you can proceed in exactly the same way as you would cancel your landline contract. To do this, simply go to the Vodafone cancellation website and select your mobile phone contract.
What do I have to consider when I cancel?
As with any termination, there are a few things to consider when terminating your landline operator. First of all, you should check your contract: only with very old contracts are there pure landline connections. In most cases, telephony and the Internet are coupled with one another . If you cancel your landline contract, you may no longer have internet access afterwards. If in doubt, contact Vodafone for advice.
The next important point is the contract period . Many providers set a minimum term of two years for new customer contracts. A termination within this period is usually not possible without problems or additional costs. If you want to terminate your connection because of moving, Vodafone also offers a moving service instead. Your contract will remain in place, but the Internet and telephone will be re-registered to your new place of residence. You can also find the relocation service on the cancellation website.
Another point is the notice period . As long as there is no fixed contract term, you can cancel at the end of each month with four weeks' notice. You should definitely mention these times in your letter of resignation to avoid misunderstandings..
