+5 votes
109 views
How to fix Dxgmms2.sys blue screen error

in Guides by (552k points)
reopened | 109 views

1 Answer

+3 votes
Best answer

What is the Dxgmms2.sys error?
How to Repair or Fix Dxgmms2.sys Blue Screen Error
Hardware test
Run DirectX Diagnostic Tool
Update drivers
Reset BIOS

None of us are going to deny it; It appears when the mistake of blue screen generated by Dxgmms2.sys begin frustrations. Actually, any kind of bluescreen error is just too annoying. In this case, it happens when we try to play games or perform tasks that require quite heavy graphics. But how can we fix this annoying error? This is what we are going to discuss a little below..

What is the Dxgmms2.sys error?

Dxgmms2.sys is quite an important file in the operating system and is responsible for the graphics rendering capabilities of the computer. If rendering cannot be handled, all PC operations will stop and we will see a blue screen; which will force us to restart the computer. What causes this error?

  • RAM, hard drive failure.
  • An unsupported firmware.
  • Outdated or corrupted drivers or drivers.
  • BIOS corrupted

How to Repair or Fix Dxgmms2.sys Blue Screen Error

There are several ways to fix this annoying blue screen error caused by Dxgmms2.sys. We are going to have to try each of these methods unless we are sure what is causing the problem.

Hardware test

The first thing we will have to do, because it is the most common cause of this error, is to make sure that the hardware, for example: RAM, GPU and hard disk are working correctly..

Here we will have to try to remove the RAM, clean its pins and the communication port to be able to remove the dirt. Afterwards, we will reconnect the RAM to verify if it is in good condition. We will proceed to do the same with the rest of the mentioned hardware.

In the case of the hard disk, it is advisable to use software to monitor and verify its status..

Run DirectX Diagnostic Tool

DirectX is an API that is capable of enhancing your multimedia experience on your computer. It has a diagnostic tool built into Windows that is capable of showing us all the information related to graphics hardware and software.

image

For this we will have to press the Windows + R key combination, which will open the "Run" dialog box and in this, we will type "dxdiag" and press "Enter".

When the diagnostic tool starts, we will go to the "Display" tab and check if the 3 DirectX functions are enabled.

In case the functions are disabled, then we must proceed to install DirectX again.

Update drivers

Obviously, corrupt or outdated drivers can also cause these kinds of problems, causing a computer to not function at its maximum efficiency. In order to update drivers in Windows, third-party software is generally used to replace old and damaged drivers.

In case you want to update the GPU drivers; It is recommended to visit the official websites of NVIDIA and AMD to download the appropriate driver, depending on the GPU you have in your computer.

Reset BIOS

A misconfigured BIOS is also capable of causing a blue screen on your computer. With this in mind, if all of the above is not able to solve the problem, we will have to reinstall all the BIOS settings.

The first thing will be to access the BIOS. This will depend on the manufacturer, generally it is by restarting the computer and pressing the F8 or Del key. On some computers, you will see the keys to access the BIOS as soon as you start the computer. In any case, you should check it out on Google.

Once we are here, we are going to look for the option "Reset BIOS", "Load optimized defaults" or "Restore defaults", this will again depend on the manufacturer. Generally, we will find it on the "Save and exit" or "Security" page.



by (3.5m points)
edited

Related questions

+5 votes
1 answer
asked Dec 30, 2023 in Guides by backtothefuture (552k points) | 59 views
+3 votes
1 answer
+4 votes
1 answer
+4 votes
1 answer
asked Oct 31, 2019 in Windows 10 by backtothefuture (552k points) | 250 views
+5 votes
1 answer
asked Oct 23, 2019 in Windows 10 by backtothefuture (552k points) | 428 views
Sponsored articles cost $40 per post. You can contact us via Feedback

Most popular questions within the last 30 days

10,659 questions
10,791 answers
510 comments
3 users