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Teams microphone not working | Solution

in Windows11 by (552k points)
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1 Teams microphone not working | Solution from selecting the microphone in Teams
2 Teams microphone not working | Solution allowing use in apps
3 Teams microphone not working | Solution from Settings
4 Teams microphone not working | Solution from the troubleshooter
5 Teams microphone not working | Solution updating Teams
6 Teams microphone not working | Solution reinstalling Teams
7 Teams microphone not working | Solution adding new updates
8 Teams microphone not working | Solution reinstalling the microphone
9 Teams microphone not working | Solution when using Teams on the web
10 Teams microphone not working | Solution by updating the driver
11 Teams microphone not working | Solution selecting the microphone
12 Teams microphone not working | Solution by adjusting the levels
13 Teams microphone not working | Solution resetting the system

Microsoft Teams is a solution developed by Microsoft for everything related to conferences, whether with family or coworkers, Teams offers multiple functions such as:

  • instant chat
  • Integration with Office applications
  • Live collaboration in real time
  • Secure internal and external collaboration
  • Quick information search
  • Quick integration with third-party applications
  • Option to create private channels

 

 

One of the essential elements in Teams is the microphone since it allows us to collaborate with the sessions in which we participate, in Windows it is possible that our microphone is failing and does not allow us to interact with other users, TechnoWikis brings a series of steps to Correct this by recommending the most essential thing, which is to validate that the microphone is well connected or try another device to rule out a failure in the port where it is connected..

 

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1 Teams microphone not working | Solution from selecting the microphone in Teams

 

Step 1

This step allows us to select the microphone available on the team, it is possible that a non-existent or disabled microphone is assigned, in this case open the Teams app and go to "Settings":

 

image

 

Step 2

Then select “Devices” in the pop-up window:

 

image

 

In "Microphone" we select the microphone to use and it is possible to click on "Make a test call" to confirm that it works correctly.

 


2 Teams microphone not working | Solution allowing use in apps


One of the functions of Teams is the integration with Office applications and the error can occur when using any of them, it is key to validate that you have the permission in the application.

 

Step 1

To see this we open the Teams app and go to "Settings":

 

image

 

Step 2

Then we go to "Application permissions":

 

image

 

Step 3

We click on the failed application and validate that the media access switch is active:

 

image

 


3 Teams microphone not working | Solution from Settings


It is key and essential that applications have the permission to access the microphone directly in the operating system.

 

Step 1

In the case of Windows 11 we go to "Start - Settings - Privacy and security":

 

image

 

Step 2

We click on "Microphone" to see the following:

 

image

 

We confirm that the switches are active:

  • microphone access
  • Allow apps to access the microphone
Note
It's ideal to look at whether Teams is available in the apps and your active switch.

 

Step 3

Additionally, at the bottom we confirm that the "Allow desktop applications to access the microphone" switch is active:

 

image

 


4 Teams microphone not working | Solution from the troubleshooter


This is a tool with which we can access automatic solutions for numerous device errors, and the microphone may be one of them.

 

Step 1

To use this option in the Start search engine, enter "solve" and click "Solve other problems":

 

image

 

Step 2

We will see the following:

 

image

 

Step 3

In "Audio recording" we click on "Run" and the wizard will open:

 

image

 

Step 4

This utility will analyze the different associated services:

 

image

 

step 5

Then we select the microphone with error:

 

image

 

step 6

We wait for the process to finish:

 

image

 


5 Teams microphone not working | Solution updating Teams


It is possible that the microphone error is due to the fact that the application is not updated, each update brings improvements.

 

Step 1

To update Teams we open the Teams app and click on the menu to select "Check for updates":

 

image

 

Step 2

We wait for the update search process to end, which will be applied in the background:

 

image

 


6 Teams microphone not working | Solution reinstalling Teams


If the failures persist, we can reinstall Teams to rule out that the error is from the system and was from the application.

 

Step 1

We go to "Start - Settings - Applications - Installed applications":

 

image

 

Step 2

Click on the Teams context menu and select the "Uninstall" option:

 

image

 

Step 3

Then we must confirm the process:

 

image

 

Step 4

We expect Microsoft Teams to be uninstalled:

 

image

 

step 5

We go to the Teams URL in the following link to download the desktop version:

 Microsoft Teams

 

image

 

step 6

We execute the file and wait for Teams to be opened:

 

image

 


7 Teams microphone not working | Solution adding new updates


This is an option that allows us to apply exclusive updates to the microphone.

 

Step 1

We go to "Start - Settings - Windows Update":

 

image

 

Step 2

We click on "Update history" to see this:

 

image

 

Step 3

In "Optional updates" we validate if there are microphone updates:

 

image

 


8 Teams microphone not working | Solution reinstalling the microphone


It is a method with which all the processes associated with the used microphone will be updated without affecting its subsequent use.

 

Step 1

We open the Device Manager:

 

image

 

Step 2

In "Sound and video controllers and game devices" we right click on the microphone and select "Uninstall the device":

 

image

 

Step 3

We will see the following message:

 

image

 

Step 4

Confirm the action:

 

image

 

step 5

Now we will go to "Action - Search for hardware changes":

 

image

 

step 6

This will reinstall the microphone on the system:

 

image

 

step 7

The microphone will be installed again as we see, now we double click on the driver and in the "Driver" tab check if the "Revert to the previous driver" option is available:

 

image

 


9 Teams microphone not working | Solution when using Teams on the web


It is possible to use Teams online and have the microphone not work, the solution is quite simple in most cases for Teams web use.

 

Step 1

We open Teams on the web at the following link:

 

teams

 

We click on "View site information - Permissions for this site":

 

image

 

Step 2

We will be redirected to the following:

 

image

 

Step 3

In "Microphone" we allow the use:

 

image

 


10 Teams microphone not working | Solution by updating the driver


Updating the microphone driver can avoid many errors since the improvements released for it will be installed.

 

Step 1

Open Device Manager:

 

image

 

Step 2

In "Sound and video controllers and game devices" we right click on the microphone and select "Update driver":

 

image

 

Step 3

We will see the following:

 

image

 

Step 4

We click on "Search for drivers automatically" and wait for it to finish:

 

image

 


11 Teams microphone not working | Solution selecting the microphone


The cause of the microphone error may be that it is not set as the default device.

 

Step 1

To see if this is true we open the Control Panel and click on "Hardware and sound":

 

image

 

Step 2

Then we click on "Sound":

 

image

 

Step 3

In the pop-up window in "Record" we select the current microphone and validate that it is default:

 

image

 


12 Teams microphone not working | Solution by adjusting the levels


Another of the common causes of the microphone error is that its volume levels are low and hence it seems that it is not working.

 

Step 1

We can adjust these values ​​by clicking on "Hardware and Sound - Sound" from the Control Panel, then we right click on the microphone and select "Properties":

 

image

 

Step 2

In the next window in "Levels" we validate the current setting:

 

image

 

There we will use the slider to the desired level and apply the changes..

 


13 Teams microphone not working | Solution resetting the system


If none of the previous steps gives a solution to the error, we can restore the equipment to its factory settings,

 

Step 1

For this we go to "Start - Settings - System - Recovery":

 

image

 

Step 2

Then we click on "Reset the device":

 

image

 

Step 3

We will see the following where we select whether or not to keep the files:

 

image

 

Step 4

Then we define the type of installation:

 

image

 

step 5

We will see a brief summary:

 

image

 

step 6

We expect the process to load:

 

image

 

step 7

We click on "Reset" to complete the process:

 

image

 

With this we can make use of the microphone in Teams in an integral way.

 


by (3.5m points)
edited

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