+4 votes
65 views
Offline printer error in Windows 10

in Windows10 by (552k points)
reopened | 65 views

1 Answer

+5 votes
Best answer

1 Fix printer offline Windows 10 by adjusting it
2 Automatically fix printer offline Windows 10
3 Fix printer offline Windows 10 from Services
4 Fix printer offline Windows 10 by updating driver

Printers are currently available in different versions and features, as we can see some that connect directly to the network (cable or Wi-Fi), others have scanner functions and much more, so that everything works correctly between the system and The device requires a group of processes that act so that everything works as it is, but when printing something in Windows 10 we can find the error message that the printer is offline..

 

This will simply affect the use of it and we will not be able to use it as it is, but TechnoWikis has a series of solutions to recover its proper functioning.

 

 

To stay up to date, remember to subscribe to our YouTube channel!
SUBSCRIBE ON YOUTUBE

 

 


1 Fix printer offline Windows 10 by adjusting it

 

Step 1

As a first step we are going to carry out a series of configurations directly on the printer and thus allow it to work well, for this method we go to the Windows search engine in order to look for the word "control", then we click on "Control Panel" to open it and see the following:

 

We click on the "Hardware and sound" line to then see the following:

 

image

 

Step 2

There we click on the word "Devices and printers" to see each printer available in Windows:

 

image

 

Step 3

We select the printer that is generating the connection error

 

image

 

Step 4

Then with the right mouse click we select the option "Set as default printer":

 

image

 

step 5

At the bottom you will see that your printer is now the default:

 

image

 

step 6

This step allows us that every time a print is sent in Windows 10 the first option is our printer. Again select the printer and at the top we click on "See what is being printed" to access additional options:

 

image

 

step 7

The following window will open:

 

image

 

 

step 8

This is the print queue window where the files that are sent to print are displayed, we are going to perform two tasks in this window, first we are going to deactivate the print pause function, for this we click on the "Printer" menu and We click on the "Pause printing" option so that the printer is online:

 

image

 

step 9

We see that this option is active, by clicking this option it will be deactivated and additionally we confirm that the option "Use printer offline" is not enabled. This option will make the printer work in Offline Mode affecting normal processes.

 

image

 


2 Automatically fix printer offline Windows 10

 

Step 1

This is a utility integrated into Windows 10 with which a complete analysis of the printer and its associated services will be made to search for errors and proceed to correct them by providing a functional job, for this method we open the Control Panel.

 

image

 

Step 2

We click on the "Hardware and sound" line and then click on "Devices and printers":

 

image

 

Step 3

You will see all the printers available in Windows 10:

 

image

 

Step 4

We select the printer and at the top you will click on the "Troubleshoot" option, the wizard will open:

 

image

 

step 5

We can see that the respective associated analyzes will be made:

 

image

 

step 6

Based on the detected errors we find the cause:

 

 

image

 

step 7

There we can click on the detected error to continue with the process:

 

image

 

step 8

We will see the solutions to implement:

 

 

image

 

 

step 9

We complete the process:

 

image

 

step 10

Now the printer will be functional.

 

 


3 Fix printer offline Windows 10 from Services

 

Step 1

The printer in Windows 10 is linked to a special service which allows it to carry out all communication and print management processes, if this service fails, the connection error may occur, from the Windows search engine we enter the word "services ":

 

image

 

Step 2

We will click on "Services" and then in the window we will locate the service called "Print queue":

 

image

 

Step 3

It will be necessary to see the status of the service, for this we double click on the service:

 

image

 

Step 4

So that the printer does not fail in "Startup type" there must be the "Automatic" option, now so that the service can be updated we will click on "Stop":

 

image

 

step 5

Once it stops, we will click on "Start" to start it: We apply the changes and validate the printer.

 

 

image

 


4 Fix printer offline Windows 10 by updating driver

 

Step 1

The driver is essential in the operation of the printer that is the one who acts between the system, the user and the device, to update it we right click on Start and select the Device Manager:

 

image

 

Step 2

We will click on the "Print queues" section and there we can see your printer, right click on it and now you must select the "Update driver" option:

 

image

 

Step 3

We will see two options to use:

 

image

 

Step 4

TechnoWikis advises you to click on "Search for drivers automatically", we hope that Windows will search its servers for a new driver and install it (if it exists):

 

image

 

step 5

To finish this process we are going to click on "Search for updated drivers in Windows Update", there we wait if there is a new driver:

 

image

 

Each option presented by TechnoWikis is ideal to recover the operation of the printer without the connection error..

 


by (3.5m points)
edited

Related questions

+4 votes
1 answer
asked May 23, 2023 in Windows11 by backtothefuture (552k points) | 72 views
+4 votes
1 answer
+5 votes
1 answer
asked Feb 1, 2023 in Windows10 by backtothefuture (552k points) | 65 views
+4 votes
1 answer
asked Dec 22, 2022 in Windows10 by backtothefuture (552k points) | 87 views
+5 votes
1 answer
asked Nov 20, 2019 in Office by backtothefuture (552k points) | 251 views
Sponsored articles cost $40 per post. You can contact us via Feedback

Most popular questions within the last 30 days

10,659 questions
10,791 answers
510 comments
3 users