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Google reviews off - is that possible?

in Tips & Tricks by (506k points)
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Instead: Report inappropriate reviews
Do Google Reviews Really Help?

Google allows users to rate your business - and these ratings cannot be turned off..

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Image: <span> lightpoet / Shutterstock.com </span>

Google strives to make the search experience of its users as good as possible. And that includes finding the most accurate information possible about companies, shops or restaurants. Reviews of your company are not only important for you, but also for potential customers - which is why Google does not allow you to deactivate the rating function.

Instead: Report inappropriate reviews

While you can't turn off reviews for your business, you can instead report an inappropriate Google review that could damage your reputation and your business.

While Google has the final say in deciding whether or not a particular review is considered inappropriate, you should know what defines a questionable review: Generally speaking, an inappropriate review is bogus or somehow invalid. Common examples include when a reviewer has an obvious conflict of interest when they are not referring to their own customer experience, when the review contains inappropriate material or incorrect information.

As soon as you notice an inappropriate review, you should report it immediately. If possible, you should have more than one person report them, because the strength lies in the crowd. Then explain why the review was reported and Google will consider your request. Be patient as this process can take some time. If there are enough reasons, Google will remove the rating from your listing. Learn more about how to delete Google reviews in another post.

In summary, you should know what to report. There is a difference between a review that violates Google's guidelines and one that you dislike or disagree with. This means that there are certain cases where Google will not intervene or defuse the situation. If you suspect a review is invalid or if you are unsure whether it is inappropriate, you should notify the review page so it can be reviewed according to applicable guidelines. However, it is recommended that you reply to all Google reviews, regardless of whether they are positive or negative.

Do Google Reviews Really Help?

Google has its reasons why disabling reviews is impossible. The main point is that reviews are a real way for consumers to get information about a business quickly and easily. But this also has some advantages for you and your company:

  • You increase your ranking - according to a study by Moz on the ranking factors in local search , reviews contribute 15.44% to the ranking in the local area.
  • They are an important part of your company's reputation management. People make a large part of their purchasing decisions based on reviews.
  • They give you, the business owner, feedback on how you can improve or confirm what you are doing right.

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