Question

Facebook account hacked - what to do?

Answer 1

This is how you can tell that your account has been hacked
Account hacked: now you can do this
More security with two-factor authentication
1st step:
2nd step:
3rd step:
Quick guide: two-factor authentication on Facebook

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Your Facebook account has been hacked and you are unsure what to do now? We'll explain it to you..

Image: <span> TY Lim / Shutterstock.com </span>

For many it is a horror idea: their own Facebook account has been hacked, strangers have access to all data there and could misuse the account. In this case, we will tell you what to do to limit the damage in this article.

• This is how you can tell that your account has been hacked
• Account hacked: now you can do this
• More security with two-factor authentication

This is how you can tell that your account has been hacked

There are several indications that your Facebook account may have been hacked and taken over by unauthorized persons:

• Has data been changed there without your intervention? In addition to your password, this can also be your e-mail address, your date of birth or your Facebook name.
• Does your profile seemingly send out friend requests, likes or private messages by itself or does it create posts, possibly also with dubious content?
• Have payments been made from your Facebook account that you don't know about?
• In addition to this suspicious activity on your account, there are also services like "Have I Been Pwned?" , on which you can check whether your access data has been published.

Account hacked: now you can do this

If you suspect that your Facebook account has been hacked, then you need to act quickly . First of all, you should run a virus scan - on all computers, cell phones, tablets or other devices on which you use Facebook. Your password may have been intercepted by a Trojan horse.

• Change password immediately: If you can still access your account, change your Facebook password immediately. Read here how to find a secure password. If you are unlucky, the hackers have already changed your password and you can no longer get into your account. In this case, Facebook can help you regain access to your account. You can report to Facebook on this Facebook website if you suspect that your account has been hacked. You will then need to change your password and check the last login activity.
• Check data and settings: Check whether the personal data stored in your Facebook account is correct. For example, if a third-party email address has been entered, delete it. Also check your settings on Facebook, especially the privacy and security settings. Also check whether unauthorized payments have been made through your account. You can report them to Facebook on this website .
• Warn contacts: Let your Facebook contacts know that your account has been hacked. Your friends need to know that posts and private messages that appear to be from you could be fraudulent. For example, hackers can try to access even more user data. If you find posts in your timeline that are not yours, delete them.
• Secure e-mail inbox: The e-mail inbox with which you are registered on Facebook may also have been attacked. If you fear this, carry out the steps in this article for your mailbox as well: Change the password if possible, warn your contacts and, if in doubt, contact your mail provider.
• Further security settings on Facebook: Facebook offers you many different options with which you can ensure more security. You can find this in the settings under " Security and login ". In addition to two-factor authentication , you can also select Facebook friends there, for example, who can send you an access code if you cannot access your account. You can also see which devices are currently logged into Facebook. You can deregister unknown devices.

More security with two-factor authentication

To make your account more secure in the future and to prevent data leaks, you can set up so-called two-factor authentication for Facebook. This means: If Facebook does not know the device or browser from which someone wants to log into your Facebook account, a two-step login is necessary. To set up two-factor authentication in Facebook, follow these step-by-step instructions or take a look at the quick start guide ..

1st step:

Log in to Facebook and click on the little arrow in the top right. A menu opens. In it, click on " Settings and Privacy ". Then select " Settings ".

2nd step:

Now go to " Security and Login " in the bar on the left . Next to Use Two-Step Authentication, click Edit .

3rd step:

You now have three options . An "authentication app" can generate confirmation codes for you, Facebook can send you confirmation codes via "SMS" or you can use a physical "security key". Click on the respective option and follow the instructions from Facebook.

Quick guide: two-factor authentication on Facebook

1. Sign in to Facebook. Click on the little arrow in the top right to expand the menu.
2. In the menu, first select " Settings and Privacy " and then " Settings ".
3. In the bar on the left go to " Security and Login " and then click " Edit " next to " Use two-step authentication ".
4. Now select one of the options and follow the instructions from Facebook.

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