+4 votes
82 views
Blue Screen Unexpected Store Exception | Solution

in Windows11 by (552k points)
reopened | 82 views

1 Answer

+5 votes
Best answer

1 Blue Screen Unexpected Store Exception | Solution with WinDbg
2 Blue Screen Unexpected Store Exception | Solution Using a Restore Point
3 Blue Screen Unexpected Store Exception | Solution with Windows Memory Diagnostic
3 Blue Screen Unexpected Store Exception | Solution Checking for errors in Device Manager
4 Blue Screen Unexpected Store Exception | Solution From CMD
5 Blue Screen Unexpected Store Exception | Solution Deleting temporary files
6 Blue Screen Unexpected Store Exception | Solution Updating display drivers
7 Blue Screen Unexpected Store Exception | Solution From PowerShell
8 Blue Screen Unexpected Store Exception | Solution From System Configuration

Windows 11 is an operating system that provides the user and administrator with direct management of the errors that appear in it and one of its advantages is that the error has a name and code for a direct solution, one of these is the "Unexpected Store" error. Exception" which refers to the fact that the kernel memory storage component encountered an unexpected exception, this error has a value of 0x00000154, the parameters used are:

  • 1 – Indicates the context of the store or data manager
  • 2: is the exception information
  • 3: reserved
  • 4: reserved

 

It is an error that, like all blue, green or black screens, affects user productivity and can be detrimental for extra tasks, TechnoWikis has a series of solutions to eradicate this error from our system or at least to gain access to the operating system..

 

 

To stay up to date, remember to subscribe to our YouTube channel!
SUBSCRIBE ON YOUTUBE

 

 


1 Blue Screen Unexpected Store Exception | Solution with WinDbg


This will be the most delicate method to correct this error but it is ideal to know with certainty the cause of the error, WinDbg is a debugger in kernel mode and in user mode which is integrated into the Debugging Tools for Windows, these debugging tools are in the directories:
 C:\Program Files (x86)\Windows Kits\10\Debuggers\x64 C:\Program Files (x86)\Windows Kits\10\Debuggers\x86 
WinDbg has fast windows, full scripting experience, and offers an extensible debugging data model for full debugging, for use we will go to the following link:

 

 Windows SDK

 

SDK integrates the headers, libraries, metadata, and tools that allow us to build Windows applications. And with it you can develop Universal Windows Platform (UWP) and Win32 apps for Windows 11, version 22H2 as well as for older versions of Windows:

 

image

 

Step 1

We download the SDK based on the version of Windows used:

 

image

 

Step 2

Once downloaded, we execute the installer and we must confirm the process:

 

image

 

Step 3

We hope it loads the installer:

 

image

 

Step 4

Now we will see the following:

 

image

 

step 5

We select the installation path and then define the privacy of use:

 

image

 

step 6

Now we are going to accept the license of use:

 

image

 

step 7

We click on "Accept" and now we will see all the available features:

 

image

 

step 8

In the features we only leave the "Debugging Tools for Windows" box active:

 

image

 

step 9

We click on "Install" to start the process:

 

image

 

step 10

We wait for the process to finish:

 

image

 

step 11

We open the File Explorer and go to the path:
 C:\Program Files (x86)\Windows Kits\10\Debuggers\x64" 
image

 

step 12

There we will locate the "windbg" executable:

 

image

 

We double click on it to open it, and TechnoWikis advises you to run it as administrator so that the orders do not fail.

 

step 13

In the displayed console we go to the "File - Open Executable" menu:

 

image

 

step 14

In the pop-up window we select Notepad:

 

image

 

step 15

When opening it, in the lower field we enter:
 .sympath srv* 

image

 

step 16

Hit Enter and this symbol search path tells WinDbg where to look for symbol files (PDBs):

 

image

 

The .sympath command takes care of defining or modifying the symbol path which specifies the locations where the debugger will look for symbol files..

 

For WinDbg to carry out the initial search and load of the symbol files we can execute:

 .reload 
step 17

To create the DUMP file we go to "Start - Settings - System - Information":

 

 

 

 

 

image

 

step 18

Then we click on "Advanced system settings":

 

image

 

step 19

We will see the following window:

 

image

 

step 20

In "Startup and recovery" we click on "Settings" and in the following window at the bottom we will see the path of the DUMP dump file:

 

image

 

step 21

We open the notepad again from WinDbg and at the bottom we enter the following:
 .dump [options] FileName 
Press Enter for it to be loaded:

 

 

 

 

 

image

 

We see that DUM was spelled correctly.

 

step 22

Another way to find the cause of the error is by entering the following:
 !analyze [-v] [-f | -hang] [-D BucketID] 

image

 

Step 23

The !analyze extension displays information about the current exception or system error checking, we press Enter to run the analysis:

 

image

 

From here it will be possible to determine the cause of the error and work on it..

 


2 Blue Screen Unexpected Store Exception | Solution Using a Restore Point

 

Step 1

The restore point allows us to return to Windows 11 at a given time where everything worked correctly, first we go to "Start - Settings - Windows Update":

 

image

 

Step 2

In "Update history" we can validate if any update influences the error to uninstall it:

 

image

 

Step 3

We validate if any update is linked to the Store Exception, if not, in the search engine we enter "restore" and select "Create a restore point":

 

image

 

Step 4

The following will open:

 

image

 

step 5

We click on "System Restore" and the following will open:

 

image

 

step 6

We select the desired restore point:

 

image

 

step 7

We click Next to see the summary:

 

image

 

We click on "Finish" and wait for the system to be restarted to return to the established point.

 


3 Blue Screen Unexpected Store Exception | Solution with Windows Memory Diagnostic


As we mentioned, the Unexpected Store Exception error is related to memory so we can resort to the diagnostic utility built into Windows 11.

 

Step 1

In the search engine enter "diagnosis" and click on "Windows memory diagnosis":

 

image

 

Step 2

We will see the following window:

 

image

 

Step 3

Confirm the system reboot for the scan to start:

 

image

 

Step 4

Windows will restart to run the diagnostic, press the F1 key to select the type of analysis to use:

 

image

 

step 5

Wait for the analysis to finish:

 

image

 

step 6

We await the second phase:

 

image

 

step 7

The system will reboot:

 

image

 

step 8

When logging in, we wait for the result of the memory diagnosis:

 

image

 


3 Blue Screen Unexpected Store Exception | Solution Checking for errors in Device Manager

 

Step 1

An error indicator is a warning sign in Device Manager, by seeing it we know there is a problem and we can work on it, to use this method open Device Manager:

 

image

 

Step 2

Check if there is an exclamation mark in any section for its correction:

 

image

 


4 Blue Screen Unexpected Store Exception | Solution From CMD


Through the command prompt console, it is possible to execute some commands that allow us to correct system errors and that can generate the error.

 

Step 1

We open CMD as administrators:

 

image

 

Step 2

We execute:
 sfc /scannow 
SFC (System File Checker) is a command that analyzes the file system to detect failures and proceed to correct them automatically, we wait for the process to end:

 

 

 

 

 

image

 

Step 3

Now we execute:
 chkdsk /fc: 
image

 

The chkdsk command is in charge of analyzing the file system and the metadata of the file system of a volume to detect logical and physical errors, in this case the /f value corrects the errors on the disk but the disk must be blocked.

 

Step 4

In case it is not possible to lock the drive, we will see the message indicating whether to scan at next reboot, we confirm whether to scan the system at next reboot or not, we can run "chkdsk" for disk scan in live:

 

image

 


5 Blue Screen Unexpected Store Exception | Solution Deleting temporary files


Temporary files, as the name suggests, are files that can be automatically deleted and are used to have certain application settings saved to save time, but using these files or having a considerable amount of them can result in the Unexpected error. Store Exception.

 

Step 1

To delete these temporary ones in the search engine we enter "release" and select "Disk Cleanup":

 

 

image

 

Step 2

Select drive C:

 

image

 

Step 3

The following pop-up window will open:

 

image

 

Step 4

We activate the "Temporary Internet files" and "Temporary files" box, then click "OK" and confirm the process:

 

image

 

step 5

The temporary files will be deleted:

 

image

 


6 Blue Screen Unexpected Store Exception | Solution Updating display drivers

 

Step 1

Another cause of this error may be having an outdated display driver that creates conflicts internally, to update it we open the Device Manager:

 

image

 

Step 2

In "Display adapters" we right click on the driver and select "Update driver":

 

image

 

Step 3

Now we select the automatic option to validate if there are updates:

 

image

 

Step 4

We await the availability or not of updates:

 

image

 

 


7 Blue Screen Unexpected Store Exception | Solution From PowerShell

 

Step 1

With this step we seek to reinstall the Windows 11 applications in order to rule out that any of them is the cause of the error, in this case open PowerShell as administrator:

 

image

 

Step 2

Execute:
 Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
image

 

Step 3

Pressing Enter will start the process:

 

image

 

We hope that the applications will be reinstalled.

 


8 Blue Screen Unexpected Store Exception | Solution From System Configuration

 

Step 1

It is possible that a special service or an app that starts with Windows 11 is the cause of this error, we can rule out both by opening System Configuration from Start:

 

 

image

 

Step 2

In the window we go to the "Services" tab:

 

image

 

 

Step 3

We activate the "Hide all Microsoft services" box:

 

image

 

Step 1

We click on "Disable all":

 

image

 

Step 2

In the "Windows Startup" tab we will see the following:

 

image

 

Step 3

We click on "Open Task Manager" and then select the app or apps with conflict:

 

 

image

 

Step 4

We click on "Disable" so that it does not start with Windows 11:

 

image

 

Each of these solutions is integral to fixing the Unexpected Store Exception error and having a stable system.

 


by (3.5m points)
edited

Related questions

+5 votes
1 answer
asked Feb 1, 2023 in Windows10 by backtothefuture (552k points) | 65 views
+5 votes
1 answer
asked Apr 15, 2023 in Windows11 by backtothefuture (552k points) | 75 views
+5 votes
1 answer
asked Feb 6, 2023 in Windows11 by backtothefuture (552k points) | 83 views
+3 votes
1 answer
asked Feb 21, 2023 in Windows10 by backtothefuture (552k points) | 79 views
+3 votes
1 answer
Sponsored articles cost $40 per post. You can contact us via Feedback

Most popular questions within the last 30 days

10,659 questions
10,791 answers
510 comments
3 users