Question

iPhone hotspot not working - what to do?

Answer 1

The hotspot doesn't work on the iPhone - you can do that
1st step:
2nd step:
3rd step:
4th step:
5th step:
6th step:
7th step:
8th step:
quick start Guide

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Here's what to do when your iPhone hotspot isn't working..

Image: <span> Syda Productions / Shutterstock.com </span>

The hotspot of iPhones or iPads actually works fine in most cases. From time to time, however, you simply cannot establish a connection to the device - which steps you can then try to solve the problem are explained in these instructions.

The hotspot doesn't work on the iPhone - you can do that

After each of the steps, test whether the hotspot is already working again. If not, just move on to the next step.

Follow the step-by-step instructions or take a look at the quick start guide .

1st step:

The first thing you should check is whether your cellular plan supports a hotspot. In a few cases, no hotspot is available through the mobile phone contract. You can easily see whether this is the case in the settings of the iPhone: If the item " Personal hotspot " is displayed in the first block , the cell phone contract is not the problem. However, if the menu item is not displayed, it is best to contact your mobile network provider .

2nd step:

In the iPhone's settings, tap on “ Personal Hotspot ” and deactivate the hotspot once. Wait a little and activate it again.

3rd step:

Change the hotspot's password. To do this, tap on “ Personal Hotspot ”> “ WLAN Password ” and enter a password . Then tap on “ Done ”. You must now re-enter the password for the hotspot on the other device.

4th step:

Switch all connections on your iPhone off and on again. Activate airplane mode in the settings of the iPhone , wait a while and then deactivate it again. Carry out this step for the device that you want to connect to the hotspot of your iPhone.

5th step:

Starting both units new . You can find out how this works with newer iPhones in this guide: Restart the iPhone X.

6th step:

Check if a software update is available for your device . To do this, go to “ General ”> “ Software update ” in the settings . If you see an update, install it.

7th step:

If the previous steps did not help, you can still reset the network settings. Please note, however, that this will remove all saved WLANs and Bluetooth devices . So you have to reconnect all WLANs and pair Bluetooth devices again. Tap to reset the settings to " General "> " Reset " and select " Network Settings ". Then confirm your entry.

8th step:

If this did not help either, a hardware defect or a major software error could be the problem. The best thing to do is to contact Apple Support . You can reach them at getsupport.apple.com . Simply select “ iPhone ” or “ iPad ” on the website and follow the instructions.

quick start Guide

1. Check whether your mobile phone plan supports hotspots. If the item " Personal hotspot " is displayed in the settings of the iPhone , this is not the problem. Otherwise, the best thing to do is to contact your wireless service provider.
2. In the settings, tap on " Personal Hotspot ". Disable the hotspot, wait a while, and then enable it again.
3. Tap on “ Personal Hotspot ”> “ WLAN Password ” and assign a new password for the hotspot. Enter the password on the other device.
4. Activate airplane mode on both devices , wait a while, and then deactivate it again
5. Starting both units new .
6. Check under “ General ”> “ Software Update ” whether there is a new update for your iPhone.
7. Reset the network settings under “ General ”> “Reset” .
8. If these steps didn't help, contact Apple Support at getsupport.apple.com .

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