+3 votes
186 views
Fingerprint sensor can not scan fingerprint on Galaxy S10

in Android by (552k points) | 186 views

1 Answer

+4 votes
Best answer

problem-sensor-fingerprints-galaxy-s10-solution

The Galaxy S10 and the Galaxy S10 Plus are equipped with the latest and latest ultrasonic fingerprint sensor on the screen that is much safer than an optical scanner that other phone manufacturers are using as a solution.

However, there are some drawbacks with the Gen-1 ultrasonic fingerprint scanners, and some users have reported that the fingerprint sensor on their Galaxy S10 does not work .

Possible solutions:

Well, first and foremost, if you have installed a tempered glass screen protector for your Galaxy S10 recently, remove it, because that is likely to be the problem.

This is because not all tempered glass works well with the new ultrasonic fingerprint sensor technology on screen that the S10 and S10 Plus models mount on top of it. You need to install a special tempered glass compatible with your Galaxy S10 .

However, if you are using the Galaxy S10 with the same screensaver that came pre-installed, then obviously the problem is not there. Therefore, although some users have reported better fingerprint sensor performance after removing even the Samsung screensaver , you can test this before diagnosing that already, then, it would be a problem at the hardware level.


by (552k points)

Related questions

+3 votes
1 answer
asked Jun 21, 2020 in Security by backtothefuture (552k points) | 251 views
+4 votes
1 answer
asked Jun 23, 2019 in Android by backtothefuture (552k points) | 220 views
+3 votes
1 answer
asked Jun 22, 2019 in Android by backtothefuture (552k points) | 589 views
+5 votes
1 answer
asked May 14, 2019 in Android by backtothefuture (552k points) | 3.7k views
+3 votes
1 answer
asked Jun 20, 2020 in Security by backtothefuture (552k points) | 611 views
Sponsored articles cost $40 per post. You can contact us via Feedback

Most popular questions within the last 30 days

10,659 questions
10,791 answers
510 comments
3 users