More and more functions we perform with our mobile phones. We currently take it with us in any situation, since we take photos and videos, connect to our social networks, send emails, make calls or communicate through instant messaging applications..
The problem is that many of these functions require connection to the network and if we do not have access, we cannot use them. It is possible that on some occasion you had problems with these connections. You should not be alarmed since generally in iPhone with small adjustments you can solve this type of failures.
Next, we show you three ways so that in the event that the data connection is giving some kind of error and you cannot connect to the network, you can solve the problem as soon as possible..
1. Check activated mobile data and that iPhone Xs or iPhone Xs Max is not in airplane mode
The first check that we must do in the event that the data connection is not working in the correct way, is to make sure it is activated. For this we have to do the following.
The first thing we should do is slide the iPhone control center down. Let's see a series of buttons. Now what we have to do is check if the mobile data button is active. To do this, it must be green and not gray.
Also from the same control center we can see if the airplane mode is active on our iPhone. If this is the case, we must bear in mind that this mode disables all network functions including mobile data. For this we have to make sure that this mode is deactivated, checking that the airplane symbol is gray and not orange..
These are the two checks that we have to do first, since this always adjustment could solve our problem.
2. How to reset network settings and restart iPhone Xs or iPhone Xs Max
If we have carried out the previous checks and we still cannot solve the problem, the next thing we can do is reset the network configuration and then restart the phone.
Note
Before carrying out this process, we must know that once we restore the network settings, we will lose all those customizations that we have such as DNS entries or WiFi networks. In this case we will have to re-enter the passwords and make the relevant settings again.
Step 1
First of all you have to go to the "Phone settings" and select the "General" tab
Step 2
Then you must scroll to the "Reset" section and click on this option.
Step 3
Now that you are in the reset section, you must click on the “Reset network settings†option.
Finally we will see how the iPhone will ask for the unlock code of the phone to continue with the process. Once you have entered it, you must restart the mobile so that the changes are applied. When you turn on the phone again, mobile data should already work.
3. How to update iPhone system software to the latest version
Another option that we have in the case of none of the above has worked, is to verify if there is any system software update that we have not performed.
Note
It is recommended that before updating the phone, we make a backup
Backup
Step 1
To check this, the first thing to do is go to the "Phone settings" and select "General."
Step 2
Now among all the available options, you must select “Software update†and check if there is any update available. If you see that it is, you must download it to see if the problem lies there.
With any of these options the data connectivity of your iPhone should have been solved. In the event that none of them have worked, it is recommended that you contact your mobile phone provider to report this problem. There may be different causes why this connection is failing.