Since the arrival of high-end phones, conventional cameras have practically ceased to be used, since the vast majority of people currently use their mobile device to take photos and even record videos. There is no doubt that it is an essential element, highly valued by most users when buying a mobile phone..
Being this tool so important for users, mobile phone designers and developers are careful to optimize the cameras and their performance, but these are not exempt from presenting an error generating a malfunction and therefore altering the normal operation of the camera.
In case of any type of fault or error of the Samsung Galaxy M20 camera, TechnoWikis explains in a simple way through a tutorial the steps to execute to solve any problem that may arise in the camera.
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1. How to erase data from the camera to fix error in Samsung Galaxy M20
One of the first options that are made available is to clear the cache and data in the camera. For this we only have to follow the following steps:
Step 1
With the help of the finger, we slide up the main screen of the terminal, in this way we will have direct access to the "Menu".
Step 2
After completing the previous step, we will be redirected to the Options section, we must choose the alternative "Settings".
Step 3
Now a pop-up window with different alternatives will be displayed where we choose "Applications"
Step 4
Next, the list of all the applications that are activated and downloaded in the terminal will be displayed, we will place the "Camera" option and click on it.
Step 5
Later, a tab will open that offers the various options of the camera, we go to the inside and choose "Storage".
Step 6
By completing the previous step, you can see a small rectangle that says "Delete data", click on it, and this will be releasing the cache memory as well, which should correct the problem or error of the camera.
2. Uninstall Apps to fix error on Samsung Galaxy M20 camera
Another common error that usually occurs in the camera of the device, occurs when you have downloaded an application that works directly with it, so it will be necessary to remove the App.
Step 1
We entered the main menu of the Samsung phone.
Step 2
Later, we will place the icon of "Adjustments" this we recognize it to have similarity with a gear.
Step 3
Next, a list of options will open, we must choose "Applications"
Step 4
Now all the Apps that were downloaded and installed on the phone are shown, we press on the one that we downloaded and that works directly with the camera, since this may be the one that is generating the malfunction of this.
Step 5
To finish, two rectangles are shown, one that says "Uninstall" and another that says "Force stop", press on the first one and in this way the application will be deleted.
3. Back up and reset Samsung Galaxy M20 factory to correct camera error
This alternative is quite radical and should only be used when after performing the above procedures the error is still present in the camera, since the phone will be reset by resetting the initial values ​​established by the manufacturer. It is necessary in advance to make a backup to protect all the existing content on our mobile device.
Next, a video tutorial containing the steps and procedure to restore the factory settings of the Samsung Galaxy M20 phone will be presented..
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As can be seen, 3 solutions are offered that can be performed depending on the degree of difficulty that the error in the camera of the mobile device presents.
